Super simple. Just pop over to our website, look up top for the "Sign Up" or "Register" button, and click it. From there, fill in your name, email, and a password you’ll remember. That’s it. You’ll get a quick email — open it, confirm, and boom, you're in. No long forms or complicated steps. Once you’re registered, you can track orders, upload designs, and message us easily.
1. How do I register on your website?
5. What file formats do you deliver?
Whatever format you need, we’ve got it. DST, PES, EMB, JEF, EXP, VP3 — you name it. Just tell us your machine type or software when placing the order and we’ll make sure it matches up. Not sure what format you need? No worries — we’ll help figure it out.
8. How do I get my digitized files once ready?
Once your design is finalized, we email it straight to you — and you’ll also find it in your account dashboard if you registered. You'll get the stitch file, color sheet, and even a thread chart if needed. We keep it all organized and ready to plug into your machine.